Quality Management

Providing quality IT products and services does not cost more. What is costly? Defects—especially defects found by customers or late in an IT project. “Doing it right the first time” is always the less expensive alternative than “doing it over again.”

TAP provides Quality Management solutions to enable the competencies and capabilities needed to deliver high-quality IT products and services—right the first time.

Assessment & Strategy

It’s been said that if you don’t know where you are going, any road will get you there. TAP’s assessment and strategy solutions baseline the current state of your IT projects, processes, applications or QA/QC organization and recommend the strategies and roadmaps to achieve your desired goals. Using industry standards and our senior consultants’ expertise, TAP can start you down the right road.

• CMMI Assessments and Improvement Roadmap
• Agile Assessments and Implementation Strategy
• Test Automation Assessment, Framework and Roadmap
• Application Quality Assessments
• Quality Management Strategic Plan

Process & Tools Solutions

An IT organization’s ability to deliver quality products and services with velocity depends on its people’s competencies, processes’ capabilities and technology tools integration. Processes that are well defined, consistent, repeatable and integrated with enabling tools result in higher levels of quality and productivity.

TAP uses proven methods to define incremental or breakthrough process improvements, depending on your IT organization’s readiness for change. We assist in process implementation planning, tool integration and deployment activities to ensure that your newly defined or improved processes and supporting tools become a successful part of your IT organization.

TAP’s Quality Management process and technology solutions focus on the critical processes and tools needed to achieve quality:

• Requirements Definition and Management
• Software Testing and Validation
• Change Management and Release Certification
• Quality Gates and Reviews
• Defect Management

Measurement Solutions

The most frequently asked measurement question is “What should I measure?” Not having measures is like driving a car without a dashboard. Measuring the wrong things can do more harm then having no measurement at all because what you measure is indeed what you get.

TAP uses industry methods such as Goal-Question-Metric (GQM) and the Balanced Scorecard to help you define the critical few metrics needed to align performance to your goals. We help you implement metrics data collection and reporting  to achieve valid and reliable information for your performance monitoring and decision making.

• IT Quality Metrics
• IT Process Metrics
• Test Management and Improvement Metrics